Showing posts with label good. Show all posts
Showing posts with label good. Show all posts

Thursday, August 9, 2012

Social time off – what it teaches

 Note to blog followers: This is my first post is some time because a serious health issue with a family member meant I had to take some time to help them. This time off blogging and other social platforms inspired this post. 

In 6+ years of active participation in social media I’ve wondered, as I’m sure many do: Does all this social media stuff translate to my real and personal life? Recently I had a chance to find out. 

My Mum received a sudden and serious diagnosis. She needed immediate chemotherapy and might need help during this time. My good fortune is that I teach college and so the summer is a time I can easily (unlike my siblings) take time to help out. 

Off I went and for nearly six weeks my real life – and the prospect of someone I love perhaps losing theirs – dominated my time. My time on social media plummeted to almost nothing. Here’s what I learned from this time:

The good: 

Real people are genuine no matter the venue. Although I’m connected to more than 10,000 people across various social platforms there are just a few dozen who picked up on the various signs in social media and asked such things as "Is everything OK?" or "What’s going on?" And when I explained, were quick to offer help, both virtual and real, and support. 

Some people really are "better than advertized." Because I was traveling overseas I had mentioned to those who suggested that a meetup may be possible right before I returned to the United States. Because of the chemo schedule I was not sure of the exact date of departure and therefore a day to meet folks in real life. But at very short notice two people I had previously only known via Twitter and Facebook made room in their schedules to meet and one even introduced me to two other academics in my field of teaching, communication . Not only did I spend some time with these folks, but I came to appreciate them as truly exceptional humans. 

I feel a lot less connected with the world when social is not part of my daily routine. Yes, I read a newspaper or watched TV news or checked in on email when time permitted, but I did feel a lot less aware of the world at large without social media in the mix. This IS good, because I now know for sure that my time on social has this daily (and very important) payoff. 

The not-so-good: 

Shallow people really stand out on social media. A very few people, without asking why, decided I was "taking time off" from social and was committing a kind of "social media ranking suicide." One comment went something like this: "You do realize that an extended time of almost no activity on social media will KILL your Klout score." And if such things were life and death for me perhaps I would have been concerned, but they are not. (FYI: My Klout score dipped from 52 to 49, in case you’re wondering.) 

The vast majority of social connections are superficial. We all "know" this, but perhaps, nothing more starkly highlights it than being "gone" for an extended period and having the majority of your followers, fans, connections not notice. Does this mean the majority of social media is a waste of time? Not at all. (See Nos. 1, 2 and 3 above.) But it does help put it all in perspective. 

What do you think? Have you ever wondered what would happen in a personal crisis or enforced absence from social media? Has this happened to you? What did you notice? 

Further reading:
3 Great Ways to Take a Social Media Time-Out by Jorgen Sundberg.

Tuesday, October 27, 2009

Why Social Media? A Good vs. Evil Debate

Reasons you should (and should not) jump into the SoMedia pool party

If you’re struggling to get to the real motivation for your time in Social Media you may be like the character Pinto in the classic comedy Animal House.

Pinto, a virgin, has a devil on one shoulder and an angel on the other giving him conflicting advice about whether he should “un-virgin” himself with an inebriated girl he just met. (For the record, the angel wins out).

Here, then, are some of the reasons you might consider entering Social Media and what your own internal Angel and Devil might say to you.


YOU: It’s where my customers are

Angel: You need to know your customers better and Social Media is a great place to listen and learn. Even potential customers have something to offer you. The more you listen and observe the better you will meet their needs. It will take a time commitment.

Devil: Oh c’mon! The real reason you need to be in Social Media is to sell more stuff, more cheaply. There’s a huge audience out there just waiting for you to sell to them. The best part? It’s free!


YOU: It’s where my employees are

Angel: You’re a good boss and you realize your best assets are your employees. By empowering them to use Social Media and showing the way you will have strong advocates out there. Your only policy on employee Social Media usage is borrowed from Google: “Don’t be evil.”

Devil: What fun is that? Now you can to check up on your employees. You can follow, friend or fan them and then see what they’re really up to. And just when your employees think you “get” the whole Social Media thing you can pull the rug out from underneath them by producing a 145-page Social Media Policy manual.


YOU: It’s where my competitors are

Angel: You can see what your competitors are doing and how they are helping people in Social Media. When a competitor is unable to help you can step in and offer help. Gosh, you might even form a Social Media alliance with a former competitor to better meet your joint customers’ needs.

Devil: No way! You’re gonna use Social Media to spy on your competitors and spread misinformation about them. You’ll use it steal customers and ideas away from the competition.


YOU: It’s where my neighbors are

Angel: In this busy world you can become better connected to the nearby community. You can connect with people, businesses and community groups that all have similar goals – making this place a better place to live. You can use Social Media to offer help where it is most needed.

Devil: But what’s in all this for you? Let me tell you: More networking, more connections and, duh, more money from sales. C’mon Angel all this kumbaya stuff is making me nauseous!


YOU: It’s where everyone else is

Angel: You know, you shouldn’t just go into Social Media to follow the herd. If it doesn’t make sense right now give it some time. A fake or half-hearted effort in Social Media will do you more harm than good.

Devil: Oh really? Don’t be a woos! Everyone else is in the pool, jump in. You don’t want to be last do you? It’s GMOOT (Get Me One of Those) time. Last one in is a …

Well that’s enough from the Devil.

Social Media and whether to jump in can be a tricky decision. Here’s hoping the Angel wins out in your internal debate.

Related posts:
10 Commandments for Social Media
5 Social Media Mistakes
7 Ways to Tell How You’re Doing in Social Media